Supply Chain Compliance Coordinator
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As the Supply Chain Compliance Coordinator, you will work closely with the Fulfillment Center Operations Team located at the West Coast Service Center to ensure all Neiman Marcus Group shipping requirements are in compliance with U.S. international trade laws. You will focus on collaborating with your team to align with department goals, complete reporting efficiently, and monitor violations captured. You will also provide feedback to the Partner Relations Management Team when policies and procedures are not being followed by the West Coast Service Center operations team.
You'll develop and maintain strong working relationships while responding to both important and routine requests, and coordinate with our internal teams. You and your team will benefit from NMG's Way of Working, which is a framework across all teams to work smarter, be present, and integrate work and life in a way that empowers you and others. You will work at our West Coast Service Center located in Whittier, CA.
What You’ll Do
- Communicate with Brand Partners via phone and e-mails.
- Assist in capturing violations, which includes capturing with photos. Review comments and confirm accuracy.
- Be familiar with all Brand Partner Requirements set by Partner Relations
- Operate as the second point of escalation with supplier disputes.
- Troubleshoot and resolve problems.
- Confirm daily tasks have been completed by Partner Relations Coordinators
- Make recommendations to nmgops.com
- Ability to effectively present Partner Relations policy in warehouse meetings and discussions
- Work directly with Merchant Teams on high level issues.
- Generate and publish daily, weekly and monthly Partner Relations reporting.
- Provide support to Partner Relations Management on all projects.
What You Bring
- MS Office (Word and Excel) proficiency
- Strong written and verbal communication skills
- Organizational skills
- Ability to multi-task
- Ability to work independently.
- Detail oriented.
- Ability to read, interpret and analyze information.
- Basic math skills: addition, subtraction, division, multiplication
- Lifting objects weighing up to 25 lbs from the floor to over-head level
- Lift objects weighing up to 45 lbs from the floor to waist.
- Continuous/frequent walking or standing for long periods of time.
- Continuous/frequent pushing or pulling heavy carts up to 50 lbs.
- Focus and remain on task in fast paced work environment.
Our Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.
We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.