Alterations Supervisor

What You’ll Do

·         Plan and organize a production system capable of altering 250 garments per day with an expandable capacity of 25% during sales or peak periods.

·         Produce work quality comparable to or better than the original workmanship of each garment altered.

·         Complete and return to the stores all alterations within 48 hours (weekday hours) from receipt by the Central Workroom.

·         Organize workflow and distribute work to staff, and movement and quality inspection of completed garments for the following work sections:

o   Pants Operation

o   Coat Sleeves and Seams

o   Dress and Skirt Hems

o   Shirt/Blouse/Dress Sleeves

o   Main Tailors’ Work

o   Main Dressmakers’ Work

o   Pressing

·         Help motivate and/or train staff for each work section and monitor cross-training of each employee to become specialized and proficient in at least two of the work sections.

·         Oversee the following specialized alterations for Neiman Marcus Regional and Non-Regional Stores.

o   Buttonholes

o   Trouser Recuts

o   Knitted Hems

o   Double-Blind Machine Hems

o   Garment made of Double-Faced Fabrics

o   Leather Garments

·         Monitor work units and quality objectives of each associate and the achievement of these objectives.  Articulate skill level deficiencies of associates to manager take appropriate disciplinary actions, where needed.

·         Perform random, in-process quality inspections at various workstations and develop a method that ensures 100% final inspection of finished garments.

·         Report malfunctioning equipment and machinery in the workrooms to the manager.  Select, test, and purchase all tailoring supplies needed.

·         Make the Supplies List available to the Regional Service Manager for ordering.

·         Support opening and closing procedures of building.

·         Monitor timekeeping of non-exempt associates.

·         Support FedEx and Local shuttle transportation deliveries and shipments of stores supported by WCSC

·         Establish a harmonious and positive relationship with the Fitters, Sewers, and Alterations Service Manager to help maintain a qualitative perception of the service among salespeople, customers, and store management.

·         Involvement in the Check-In, Check-Out, Inbounding, and Out Bounding processes with the clerical staff to check and inspect the merchandise in/out to produce all the documentation necessary to manage and control the business. 

What You Bring

You have experience/knowledge on tailoring of business type suites, shirts, fashion trend of higher-end designer clothing.

PHYSICAL DEMANDS

Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.  The employee must occasionally lift and/or move up to 50 pounds.  The employee may be required to occasionally stoop, bend, or kneel.