Senior Regional Training Manager - East

Responsibilities & Duties

• Partners strategically with Regional Leadership and Regional Experience Leads to identify training needs as aligned to strategic and business objectives
• Assesses learning needs and effectively designs and develops learning solutions aligned to strategic business objectives 
• Uses adult learning theory principles and understands different learning styles to appropriately develop programs that reach a wide base of learners
• Solicits input and feedback from multiple channels (e.g., interviews, surveys, etc.) to identify regional training needs and knowledge gaps
• Forecasts training needs for the region and works with Director of Retail Initiatives to prepare and execute a plan to meet those needs
• Ensures that Market Trainers are equipped with trainings that address the needs of their stores, gathering content from Support Center  
• Provides coaching and feedback to Market Trainers on training coordination, delivery, follow-up, and general performance management
• Manages the utilization of multiple vehicles, technologies, and approaches in the delivery and facilitation of training initiatives (e.g., traditional classroom, virtual classroom, technology-based learning, blended-learning, reinforcement coaching, train-the-trainer, etc.)
• Conducts best practice research, providing functional guidance, support, and recommendations for training initiatives
• Gathers and analyzes data and feedback from Market Trainers and Senior Leaders to understand the effectiveness of trainings on business impacts and outcomes
• Evaluates and gathers feedback on training programs and provides input and recommendations to the Corporate Talent Development team                                     

Qualifications

• 7+ years of relevant experience in instructional design, needs assessment, performance measurement, delivery, and evaluation
• 4-year degree in Business, Human Resources, Learning and Development, or related field preferred
• Proven track record achieving results across multiple businesses
• History of building, leading, motivating, and coaching teams to achieve objectives
• Advanced business acumen and analytical skills
• Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives
• Excellent oral and written communication skills
• Strong attention to detail
• "Win together" mentality
• Experience presenting at the executive level
• Experience with a Learning Management System and Logistics processes
• Proficient with MS Office Product Suite, specifically Excel and PowerPoint  
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
• Travel may be required, up to 50%
• Flexible on Home Location - May work out of King Of Prussia, Miami, NY or NJ.