Senior Program Manager, Technology PMO
QUALIFICATIONS
· A Bachelor’s degree in Business Administration, Management Information Systems or a related discipline required. Prior coursework in Computer Science or Computer Engineering preferred.
· Certification as Project Management Professional (PMP), Agile Certified Practitioner (ACP), Certified Scrum Master (CSM), or one of the Scaled Agile Framework (SAFe) certifications is highly preferred.
· Minimum of 8 years of experience leading software development teams consisting of both onsite and offshore resources, with at least 2 years spent applying an Agile Methodology leading projects or programs in the eCommerce/Digital space.
· Strong experience with Agile Frameworks and Deployment methodologies in a customer-facing production environment. This includes working with the QA team to help develop test strategies and ensure all appropriate sign-offs are received and conform to a highly disciplined release management strategy.
· Detail-oriented, with strong organizational skills, able to work under deadlines in a changing environment, and ability to manage and prioritize multiple projects simultaneously.
· Proven leadership skills, ability to prioritize, communicate clearly, a consistent track record of delivery, and an obsession about the customer experience.
· Ability to interact and build confidence with executives, managers, subject matter experts, and product owners in matrix structure of product management team.
· Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence; retail experience preferred, but not required.
· Proficient in use of Microsoft Productivity Tools, Smartsheets, and Jira.
The ideal candidate will possess the following characteristics:
· Strong leadership skills with the ability to influence effectively, balancing between competing priorities while remaining flexible and creative.
· Outstanding written and verbal communication skills with the ability to work up, down and across organizational levels.
· Strong business acumen, operations and problem-solving skills, along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes.
· Excellent executive presence and a track record of success working closely with the C-Suite.
INCLUSIVE BENEFITS
· Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children
· Flexible Spending Account for eligible medical and dependent (day care) expenses
· Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks
· 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
· Paid Time Off, including 6 paid holidays, flexible time off for vacations and personal time, 3 volunteer days, and 7 sick days
· Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available
· Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities
· NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
· NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG’s All Heart Program
· Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG’s Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences
· NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in savings