People Services (Human Resources) Generalist
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
As the People Services Generalist, you will be responsible for supporting and delivering exceptional people services to our ECDC fulfillment Team. This highly visible and interactive position plays an integral role in the workplace experience, by welcoming new associates, communicating initiatives, answering associate questions and providing guidance at all stages of the associate lifecycle while upholding our NMG Values. You and the team benefit from NMG's Way of Working, which is a framework across all teams to work smarter, be present, and integrate work and life in a way that empowers you and others. This position reports to the Senior Manager, People Services, Supply Chain.
What You’ll Do
- Champion Diversity and Belonging to build an environment where everyone is respected.
- Coordinate recruiting and onboarding services, including interviews and new hire orientations.
- Assist with managing employee relations issues.
- Craft and provide regular and ad-hoc communications.
- Administer FMLA, ADA, leave of absence policies, processes, and pay.
- Partner with leaders for performance management process and delivery.
- Conduct exit interviews and respond to unemployment claims.
- Support and educate associates on resources to drive their career growth and facilitate training.
- Maintain and update job descriptions, and associate records in HRIS.
- Conduct audits ensuring compliance with internal policy, and federal, state, and local regulations.
- Help support the People Services team by partnering on tasks and projects within other associate groups in Supply Chain and Group Operations as needed.
What You Bring
- Minimum of 2 years of experience in a Human Resources role (generalist experience preferred).
- Knowledge of major employment laws, and familiarity with the latest Human Resource trends.
- Excellent verbal and written communication skills, including presentation skills.
- Interpersonal skills and genuine customer service orientation.
- Exceptional attention to detail, organization and administrative skills.
- Intermediate knowledge of MS Office Product Suite (emphasis on Excel).
- Knowledge of Oracle HRIS, UKG Dimensions, ADP Payroll and Taleo ATS (Preferred).
- Bilingual Spanish/English (preferred).
- PHR or SRHM-CP (preferred).
- Mostly on site role with ability to work remotely, as needed.
Inclusive Benefits
- Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children.
- Flexible Spending Account for eligible medical and dependent (day care) expenses.
- Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks.
- 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000.
- Paid Time Off, including 6 paid holidays, flexible time off for vacations and personal time, 3 volunteer days, and 7 sick days.
- Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available.
- Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities.
- NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands.
- NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG’s All Heart Program.
- Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG’s Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences.
- NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in savings.
About Us
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America’s few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic self is encouraged.
We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.