Manager, Personal Stylist Program-Houston
Qualifications
4-6 years of relevant experience, luxury retail fashion experience preferred
4-year degree preferred
Proven track record achieving business results
History of building, leading, motivating, and coaching teams to achieve objectives
Excellent oral and written communication skills
Strong attention to detail
"Win together" mentality
Basic proficiency with MS Office Product Suite, advanced proficiency preferred
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Passion for People
Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
Structures messages in a clear logical manner using the most appropriate communication medium
Responsible for the performance and career development of direct reports
Actively recruits and hires quality talent to add to team, planning for and creating talent bench
Trains and develops quality talent by supporting team members in identifying career development goals and opportunities for growth and exposure
Evaluates and calibrates performance fairly and provides feedback with consistent follow-up
Assures that rewards are tied to objectives and requirements
Promotes a positive environment of achievement, recognition, and celebration
Serves as a role model by establishing and adhering to high ethical standards
Leads team in appropriately enforcing policies and procedures, ensuring understanding from all Associates
Speaks with truth and candor, modeling how to challenge the status quo appropriately
Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly
Creates a gracious and welcoming environment for internal and external customers as well as other partners
Passion for Business
Establishes well-thought-out plans and manages execution of plans, anticipating and adjusting for risks and roadblocks
Tracks progress against departmental strategies to execute properly and successfully
Proactively shares information, best practices, and new ideas with team to improve business and performance
Demonstrates strong decision-making skills (e.g., problem definition, data analysis, hypothesis testing, asking for input)
Uses critical thinking skills to analyze problems and to recommend viable solutions
Personally champions change initiatives, explaining benefits and challenges of change to team and others impacted
Passion for Personal Growth
Continuously builds skills and knowledge through training, coaching, and career experiences
Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
Conveys energy and enthusiasm for NMG and personal work
Adapts personal approach in response to diverse situations and people
Responds to unexpected changes in work environment with creativity and resilience
Establishes and upholds high personal standards for individual work and environment
Maintains a customer-centric mentality versus a solely store-centric one
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.