Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.  

Your Role  

As the Manager, People Services, you’ll provide human resources leadership and strategic partnership to associates and leaders across diverse departments of NMG which include the Customer Care center, the Facilities Maintenance teams operating within our 37 Neiman Marcus stores and 4 Distribution Centers, and our Logistics, Imports and Automation groups that support the NMG Supply Chain operations. 

You will directly lead and supervise two (2) People Services Generalists. You will promote NMG’s Power of One People Strategy and activate people-related initiatives across your areas of responsibility at NMG. You will be a steward of our culture of Belonging and our purpose to Lead With Love. As an agile People Services Business Partner, you will stay current with company priorities and translate them into people insights and action plans. You will report on, plan, and implement human resources processes that affect the associate lifecycle from hire to departure. These include activities such as onboarding, coaching, performance management, associate relations, talent reviews, compensation and policy interpretation. You will work with your peers on the Supply Chain and Group Operations People Services team and maintain partner relationships with other PSBPs across NMG and our Centers of Excellence. You and your team benefit from NMG's Way of Working, which is a framework across all teams to work smarter, be present, and integrate work and life in a way that empowers you and others. You'll report to the Director, People Services and work remotely.  

What You'll Do  

• Motivate, inform, coach, and lead your team to success 
• Build relationships with the business leaders you support 
• Guide People Services initiatives from delivery to adoption, join and lead projects and workstreams that continue to help the People Services function “work smarter” and in turn help deliver NMG’s goals 
• Provide HR expertise to leaders to facilitate a culture of improvement and a growth mindset and empower them with people data analytics to support their business 
• Conduct internal investigations when needed, train and assist business leaders with coaching and counseling, participate/execute employment actions 
• Partner with Talent Acquisition to action plan, define searches, and achieve recruitment goals (both quantitative and qualitative) 
• Ensure completion of compliance trainings, identify other training opportunities and gather partners and resources to address them 
• Facilitate leader onboardings and exits, and oversee unemployment claims and hearings 
• Oversee proper application of our leaves and accommodations programs, and partner with risk management and loss prevention partners to action on incidents and any related worker’s compensation cases 
• Upkeep associate records, and maintain compliance with all federal, state and local laws and regulations  

What You Bring 

• Minimum (5) years of progressive Human Resources experience 
• Minimum two (2) years of supervisory experience 
• HR Business Partner experience in fulfillment/distribution and/or luxury retail environments preferred 
• Demonstrated knowledge and application of employment law 
• Passionate about people, demonstrating a collaborative and empathetic approach 
• Explain and receive support on complex analyses or topics with diverse audiences 
• Analytical and creative skills to identify areas of opportunity, and find new solutions to challenges 
• Skills to lead difficult conversations, and recommend/implement potential employment actions 
• Commitment to trust and confidentiality, confidence to challenge others, and uphold high moral and ethical standards 
• Adapt to unexpected situations with organizational and prioritization abilities to manage all priorities 
• Intermediate Excel preferred, HRIS and ATS software experience