Loss Prevention Investigator

Your role:

The Loss Prevention Investigator is responsible for minimizing loss of profits at Neiman Marcus Direct, the company’s catalog and online division which includes: Distribution Center, Information Systems, Call Center, and Buying Offices. This role requires the ability to work flexible hours including days, overnights, weekends, and holidays.

What you’ll do:

·       Provide protection of all company assets including people, property, and information systems.

·       Conduct investigations relating to employee dishonesty & unethical activity, credit fraud, workplace violence, and other incidents.

·       Respond to emergency situations such as medical, fire, weather, and security-related incidents.

·       Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards, and Safety.

·       Identify associates and other authorized personnel entering the facility using an access control system, issuing visitor passes, and maintaining sign-in logs.  

·       Monitor facility using CCTV and control access to shipping & receiving docks and all other key areas in the facility.

·       Perform interior /exterior patrols of the facility to prevent and detect security breaches, safety hazards and ensure the security of doors, gates, trailers, etc.

·       Conduct audits to control shrinkage while providing awareness programs for all associates within the facility.

What you bring:

·       One or more years of Loss Prevention experience preferred or equivalent education in the Criminal Justice field.

·       Maintains a professional demeanor at all times.

·       Strong interpersonal and communication skills with associates, visitors, and vendors.

·       Strong conflict resolution skills with the ability to perform under pressure.

·       Computer skills on a variety of programs.

Special requirements of the facility:

·       Operation of the access control system, burglar and fire systems, and special response procedures for sensitive and or high-security areas.  

·       Must be able to work flexible hours including days, overnights, weekends, and holidays.

·       Ability to work in adverse conditions, including but not limited to inclement weather, low light, and temperature extremes.

·       Position requires regular walking, standing, and sitting for extended periods of time.