Restaurant Sr General Manager - Michigan Avenue

Qualifications

• 7+ years of relevant experience
• 4-year degree preferred
• Proven track record achieving business results across multiple businesses
• History of leading, motivating, and coaching teams to achieve objectives
• Advanced financial acumen and analytical skills, including restaurant profit and loss analysis experience
• Excellent oral and written communication skills
• Strong attention to detail
• Excellent interpersonal skills with ability to effectively and tactfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
• "Win together" mentality
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Passion for People

• Fosters an environment of cross-organizational collaboration, inclusiveness, information-sharing, and problem-solving
• Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
• Structures messages in a clear logical manner using the most appropriate communication medium
• Responsible for the performance and career development of direct reports
• Provides coaching and counseling to assist others in identifying training or experiences needed to grow professionally and advocates for team members’ career progressions
• Identifies and develops key talents
• Assures that rewards are tied to objectives and requirements
• Promotes and encourages a positive environment of achievement, recognition, and celebration
• Serves as a role model by establishing and adhering to high ethical standards
• Leads team in appropriately enforcing policies and procedures, ensuring understanding from all Associates
• Speaks with truth and candor, modeling how to challenge the status quo appropriately
• Creates a safe and trusting work environment that encourages open, honest dialogue
• Demonstrates commitment to exceptional internal and external Customer Service through reinforcing communications and learning opportunities
• Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly
• Creates a gracious and welcoming environment for internal and external customers as well as other partners

Passion for Business

• Fosters creative thinking and risk-taking amongst team, and sees to it that best ideas are shared and acted upon
• Demonstrates a history of effective decision-making and coaches others in making good decisions
• Defines clear priorities for direct reports and enables focus on most critical activities to improve performance
• Demonstrates flexibility and decisiveness in changing direction as the business environment dictates to achieve the strategic objectives
• Fosters consistent reflection on past performance and facilitates continuous improvement
• Promotes and encourages idea-sharing
• Acts as key change agent, demonstrates commitment to change and coaches direct reports on roles in change

Passion for Personal Growth

• Continuously builds skills and knowledge through training, coaching, and career experiences
• Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
• Conveys energy and enthusiasm for NMG and personal work
• Adapts personal approach in response to diverse situations and people
• Responds to unexpected changes in work environment with creativity and resilience
• Establishes and upholds high personal standards for individual work and environment
• Maintains a customer-centric mentality versus a solely store-centric one

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.