Four luxury retailers — Neiman Marcus, Bergdorf Goodman, Last Call and Horchow — make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry, beauty and decorative items for the home.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us.
Thanks for your interest in the Senior Restaurant General Manager position.
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Qualifications
7+ years of relevant experience
4-year degree preferred
Proven track record achieving business results across multiple businesses
History of leading, motivating, and coaching teams to achieve objectives
Advanced financial acumen and analytical skills, including restaurant profit and loss analysis experience
Excellent oral and written communication skills
Strong attention to detail
Excellent interpersonal skills with ability to effectively and tactfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
"Win together" mentality
Basic proficiency with MS Office Product Suite, advanced proficiency preferred
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Competencies
Passion for People
Fosters an environment of cross-organizational collaboration, inclusiveness, information-sharing, and problem-solving
Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
Structures messages in a clear logical manner using the most appropriate communication medium
Responsible for the performance and career development of direct reports
Provides coaching and counseling to assist others in identifying training or experiences needed to grow professionally and advocates for team members’ career progressions
Identifies and develops key talents
Assures that rewards are tied to objectives and requirements
Promotes and encourages a positive environment of achievement, recognition, and celebration
Serves as a role model by establishing and adhering to high ethical standards
Leads team in appropriately enforcing policies and procedures, ensuring understanding from all Associates
Speaks with truth and candor, modeling how to challenge the status quo appropriately
Creates a safe and trusting work environment that encourages open, honest dialogue
Demonstrates commitment to exceptional internal and external Customer Service through reinforcing communications and learning opportunities
Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly
Creates a gracious and welcoming environment for internal and external customers as well as other partners
Passion for Business
Fosters creative thinking and risk-taking amongst team, and sees to it that best ideas are shared and acted upon
Demonstrates a history of effective decision-making and coaches others in making good decisions
Defines clear priorities for direct reports and enables focus on most critical activities to improve performance
Demonstrates flexibility and decisiveness in changing direction as the business environment dictates to achieve the strategic objectives
Fosters consistent reflection on past performance and facilitates continuous improvement
Promotes and encourages idea-sharing
Acts as key change agent, demonstrates commitment to change and coaches direct reports on roles in change
Passion for Personal Growth
Continuously builds skills and knowledge through training, coaching, and career experiences
Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
Conveys energy and enthusiasm for NMG and personal work
Adapts personal approach in response to diverse situations and people
Responds to unexpected changes in work environment with creativity and resilience
Establishes and upholds high personal standards for individual work and environment
Maintains a customer-centric mentality versus a solely store-centric one
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus Group or its affiliates without prior approval from Neiman Marcus Group Talent Acquisition will be considered unsolicited, and Neiman Marcus Group will not be obligated to pay any referral fees.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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