Partner Relations Specialist
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ESSENTIAL DUTIES AND RESPONSIBILITIES
- Communication with Brand Partners via phone and e-mails
- Assist in capturing violations, take photos. Review comments and confirm accuracy
- Be familiar with all Brand Partner Requirements set by Partner Relations
- Acts as the second point of escalation with supplier disputes
- Troubleshoot and problem resolution
- Make recommendation to nmgops.com
- Ability to effectively present Partner Relations policy in warehouse discussion
- Work directly with Merchant Teams on high-level issues
- Provides support to Partner Relations Management on all projects
QUALIFICATIONS
- MS Office (Word and Excel) proficiency
- Strong written and verbal communication skills
- Organizational skills
- Ability to multi-task
- Ability to work independently
- Detail-oriented
- Ability to read, interpret and analyze information
- Basic math skills: addition, subtraction, division, multiplication
- Physical requirements: standing, bending, walking, lifting, etc.
- Focus and remain on task in fast-paced work environment