Loss Prevention Assistant Manager- Boston
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Loss Prevention Assistant Manager, you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud, reporting to the Senior Retail Performance and Store Operations Manager. You will work on-site in your assigned store. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.
What You'll Do
- Assist with recruiting, training, and development of loss prevention staff
- Manage loss prevention training standards
- Review shortage results and develop effective shortage control and profit protection programs
- Coordinate and conduct an effective loss prevention audit program
- Coordinate and communicate associate education and awareness programs to promote profit protection and support company initiatives
- Enforce Merchandise Protection Standards
- Manage alarm system, contact list, and testing
- Assist with associate investigative, and policy violation interviews
- Promote and provide a safe environment for customers and associates
- Maintain crisis management and emergency preparedness programs
- Inspect, review and audit key areas as outlined in Merchandise Protection Standards and store audit program
What You Bring
- Experience in Loss Prevention/Asset Protection
- A customer-focused mindset
- Effective verbal and email communication skills
- Basic proficiency with computer software
- Investigative and conflict management skills
- Respond to changes in direction or unexpected situations
- The ability to work a flexible schedule based on store needs
Our Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.
We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.