Hospitality Coordinator
Our Story
Inspired by our storied legacy and iconic position in the world of fashion, the Bergdorf Goodman team is bound by a passion to deliver unabashedly luxury experience that exceed the expectations of our customers. Against the backdrop of the store’s architecture, edit and presentation, it is our people - and our shared commitment to meaningful, authentic relationships - that create the magic of Bergdorf Goodman and ensure all who enter our doors experience moments of joy.
POSITION SUMMARY:
The Hospitality Coordinator is responsible for representing Bergdorf Goodman and our brand partners to ensure clients are provided with a world class customer service experience. Offering solid and progressive professional experience in coordinating, selling and management operations in home or fashion with the ability to understand and represent a luxury brand.
RESPONSIBILITIES:
- Represent the BG Brand Values of Excellence, Imagination & Graciousness
- Supports the Business Manager in the daily operations of designated Business
- Acts as a Brand Ambassador to the client and sellers on product knowledge through communication of the philosophy and brand culture.
- Promotes brand awareness both internally and externally, guaranteeing an excellent customer experience linked to brand heritage through storytelling
- Create a welcoming environment by greeting and approaching customers on the floor, and with in the boutique
- Demonstrate styling and brand knowledge
- Assist in maintaining visual and merchandise presentation standards in the boutique
- Utilizes selling tools and store technology across all channels effectively
- Demonstrate flexibility and ability to adapt to the changing needs of the business
- Actively creates a positive work environment through teamwork and collaboration
- Maintains positive working relationships throughout the company
POSITION REQUIREMENTS:
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2+ years of luxury sales experience with a proven track record of success.
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Excellent customer service skills.
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Motivated and results driven.
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Ability to effectively work both autonomously and as a team player.
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Highly organized with a strong attention to detail.
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Must have the ability to work full time schedule based on business needs and inclusive of evenings, weekends, and holidays.
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Must have great customer service skills, be proactive and demonstrate initiative.
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Prior experience in a luxury environment.
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Excellent verbal and written communication skills and a positive attitude.