Receiving Associate
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
The Receiving Associate supports the Assistant Store Manager, Operations by executing the shipping/receiving of merchandise. Supports the omnichannel approach providing a seamless shopping experience to both the online and in store customer.
What You'll Do
- Receive various trucks and process incoming merchandise in an efficient, and organized manner
- Process store receipts to be floor ready: hung, sensored and ticketed appropriately
- Identify damaged/defective and misrouted merchandise and claim within corporate guidelines
- Process MOS/RTV repairs for inventory control
- Communicate with appropriate division regarding shipment delays and errors
- Assist with inventory balances of shipped merchandise
- Process and send COM merchandise for return by appropriate division
- Work closely with Store Management and Associates to fulfill customer orders and transfers in a timely manner
- Box merchandise and package for shipment with appropriate outbound paperwork
- Field calls from customer service on order changes including address changes, cancellations, and customer issues
- Serve as a liaison between the online fulfillment center and store operations
- Follow all safety procedures on the dock and in all other work areas
- Perform other duties as required
What You Bring
- 1+ years of receiving experience. Retail experience preferred
- Strong communications skills and be multitask oriented
- Strong organizational and problem solving skills
- Ability to perform general math computations
- Possess basic computer skills
- Capable of lifting materials of up to 35 pounds
- Must be willing to work a flexible schedule based on business needs including evenings, weekends and holidays
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.