Waitstaff, NM Cafe - Atlanta, GA
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QUALIFICATIONS
- High School Diploma or GED preferred
- 1-3 years experience in serving food and beverage and following proper table service guidelines
- Ability to work autonomously
- Motivated and results-driven
- Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food, including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- "Win together" mentality
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
- Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Responsibilites and Duties
- Serves assigned seating section of dining area in a professional and gracious manner
- Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
- Leverages knowledge of wine, beer, and spirits, including technical and service procedures
- Interacts graciously with the public and handles multiple duties at the same time
- Participates in daily pre-shift meeting
- Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
- Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
- Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
- Cleans and maintains restaurant and workstation
- Maintains the highest level of hygiene standards to include, but not limited to:
- Clean, pressed uniform jacket and accompanying clothing and shoes
- Clean and professionally styled hair and nails, maintained to avoid food contamination risks
- Exercises integrity with scheduling
- Punches in before and out after every scheduled shift
- Follows established procedure for schedule and shift changes
- Takes appropriate lunch breaks when applicable, punching accordingly
- Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant