Training Coordinator - Fulfillment Center - Day Shift
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
- Serving as a mentor, in partnership with departmental trainers, to newly hired associates through their training period
- Facilitating classroom training for all warehouse functions as needed
- Conducting departmental observations to ensure that correct procedures and processes are followed
- Collaborating with the supervisor to ensure that training materials, classes, and methods are updated
- Communicating with Business to create awareness of training opportunities
- Assisting and supporting supervisor, manager, and director on special projects or reports as needed
- Monitoring and analyzing turnover in warehouse departments; recommending training or processing improvements to enhance associate retention
- Other tasks as required to meet team goals
What You'll Do
- Provide training and constructive feedback effectively and professionally
- Present in front of groups
- Accurately provide and follow directions, both written and verbal
- Remain professional, fair and consistent in interacting with the NMD team
- Actively support team concepts and effectively communicate with team members at all levels
- Focus and remain on task in a fast paced environment; multitask with ease
- Maintain high level of safety awareness and provide safety feedback
- Remain flexible to work overtime, as scheduled
- Meet NMD physical requirements of standing, bending and lifting, etc.
- Give attention to detail
What You Bring
- Intermediate knowledge of MS Office Suite programs and email; knowledge of CMOS Warehouse Management System is helpful
- Previous training or mentoring experience is a plus
- Ability to analyze data for trends and make recommendations for improvement
- Excellent, timely, and professional interpersonal communication skills
Essential Physical Requirements
- Lifting Objects weighing up to 25lbs from the floor to over-head level
- Lift objects weighing up to 45lbs from the floor to the waist
- Continuous/frequent walking or standing for long periods of time
- Continuous/frequent pushing or pulling heavy carts – up to 50 lbs.
Our Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.
We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.