Training Coordinator
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Create, maintain and distribute reports for training and talent programs
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Assist with gathering, reporting and analyzing data to determine program impacts to business results
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Troubleshoot LMS/TMS Service Desk tickets
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Test new NMGPS functionality and courses, identify and resolve errors
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Create and complete rosters / give credit for courses
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Administer LMS/TMS groups and reports
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Manage online community requests (new communities, changes to communities, coaching community admins, etc.)
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Create and maintain custom reports – Design and develop reports and data dashboards
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Manage course catalog and event calendar
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Training and job aid design, development and delivery for new functionality and processes
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Manage Talent Development budget (tracking and categorizing expenses, analyzing and reporting on forecast vs. plan and budget overage or underage)
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Reconcile TD budget plans/actuals with Finance reports; Analyze and problem solve discrepancies
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Process invoices and follow up with vendors and other providers on questions, issues, etc.
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Manage logistics, materials, registration, completions for NHO
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Make recommendations to changes for NHO and update NHO training materials
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Deliver NHO training
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Plan offsites and conferences, including managing hotel and location contracts and working with attendees and hotel, etc. on logistics, including proposing solutions for room usage, AVR equipment layout, meals, etc.
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Review training materials for quality and errors, and make recommendations and updates
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Identify potential efficiencies across team in terms of meetings, supplies, other recurring costs; look for and proposes ways to cut costs or improve team productivity
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Schedule training sessions and manage training logistics
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Provide support in creation and reproduction of training materials and communications collateral for rollouts
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Package and send materials to stores/facilities
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Assist with scheduling and planning meetings
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Assist in research, printing, meeting preparation, etc.
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Manage Oracle, Kronos and Service Desk requests for VP
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Assist with general office organization, filing, etc.
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Assist with travel arrangements and expense reporting as needed