Trainer - Fulfillment Center (Weekend Shift) Seasonal
Job Summary:
The Trainer in partnership with the Department Lead and Supervisor will participate in the overall administration and follow-up of training within the fulfillment center.
Shift: Saturday/Sunday/Monday 6:00am to 6:00pm. (Mondays are required - no part-time)
Overtime and Tuesday availability could be required during peak season
Essential Duties and Responsibilities:
Trainers will provide the following support for new hires within the facility:
- On-the-job training: Trainers will spend two weeks with each new hire conducting on-the-job training
- Facility and department tour: Trainers will take all new hires on a tour of the facility to point out key areas and then dept specific work areas
- High-level safety overview – Trainers will cover any dept specific safety policies and procedures
- Trainers will ensure that new hires have completed all required courses within the first 2 weeks
- 30-day check-in: Trainers will be with the new hires after 30 days on the job to check in and cover any outstanding questions
- Trainers will provide all associates with updates on policies and procedures
- Trainers will provide Training Coordinators with feedback on areas that need to be focused on in the new hire training classes to ensure we are providing new hires with the most relevant information possible
- Trainers will complete formal observations with associates that have been identified due to quality or performance and provide their findings to area management
- Trainers will conduct random knowledge checks in each department and track results.
- Trainers must communicate with business units to create awareness of training opportunities.
- Trainers must support the supervisor, manager, and/or director on special projects or reports as needed.
- Trainers must be shift-flexible and able to move to other shifts as needed to support training needs.
- Trainers must be able to cross-train and learn all departments
Requirements:
Knowledge/Skills/Abilities
- Intermediate knowledge of Warehouse Management Systems and MS Office preferred
- Previous training or mentoring experience is a plus
- Ability to analyze data for trends and make recommendations for improvement
- Excellent, timely, and professional interpersonal communication skills
- Ability to communicate clearly in both written and verbal
Essential Functions:
Essential Physical Requirements
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Continuous/frequent walking or standing for long periods of time
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Continuous/frequent pushing or pulling of heavy carts – up to 50lbs
About Us
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America’s few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and were showing up as your full and authentic self is encouraged.
We are committed to providing reasonable accommodation during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.