Supply Chain Systems Manager
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
You will serve as a subject matter expert for MAWM end-users and representative of requests from Operations for system changes. You will benefit from NMG's Way of Working, which is a framework across all teams to work smarter, be present, and integrate work and life in a way that empowers you and others. You will work hybrid based at the Pinnacle facility and report to the Sr. Director of Engineering & Automation.
What You’ll Do
- You must be proficient in Pyramid Director and Lightning Pick applications
- You will comprehend messaging and communication between MAWM and Pyramid to troubleshoot issues related to the messaging.
- You will need to identify when a system issue ticket is required and follow proper protocol with Information Technology partners.
- You will, when necessary, pull team to identify issues, opportunities, create solutions, and implement.
- You will be the primary owner of the Supply Chain Intake process and correspondence. The scope involves initial triage of email inquiries, determining what teams are needed for resolution, managing all related correspondence in a professional manner. Supply Chain Intake will include inquiries in terms of purchase orders through store and customer order inquiries.
- You must be able to travel 20% of your time to other locations as needed
What You Bring
- Proficiency in Microsoft Office applications. Able to build and present effective PowerPoint presentations.
- Adept in creating “How-To” documents.
- Analysis experience to utilize various data exports.
- Advanced Excel experience including lookups and pivot tables.
- Prior experience in warehouse management applications is required.
- Proven proficiency in the ability to manage multiple workstreams at one time and successfully lead cross-functional teams to resolution.
- Must be self-driven individual with 5+ years of experience in system integration program management or business analytics.
- Ability to manage multiple email inboxes, including timely responses appropriately.
- Excellent written communication skills with the ability to create clear correspondence with parties of all levels including external partners.
- Ability and willingness to quickly learn new software applications.
- Ability to build/maintain relationships, internally and externally.
Inclusive Benefits
- Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children
- Flexible Spending Account for eligible medical and dependent (day care) expenses
- Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks
- 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
- Paid Time Off, including 6 paid holidays, flexible time off for vacations and personal time, 3 volunteer days, and 7 sick days
- Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available
- Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities
- NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
- NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG’s All Heart Program
- Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG’s Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences
- NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in savings
- For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Us
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America’s few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic self is encouraged.
We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.