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Store Systems Coordinator

Administrative Support
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand,  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes,,, and  Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Job Summary

The Store Systems Coordinator is a full-time, entry level position in the Corporate Operations department.  This position is responsible for supporting the local sales operations at 43 full-line stores, Bergdorf Goodman, and 25 clearance centers.  The department as a whole manages systems within the stores (such as point-of-sale, iOS applications, managing omnichannel inventory sharing, clientele, shipping system) and the coordinator position supports ongoing efforts to improve systems functionality and operational efficiency.

Job Duties

·         Prepare a variety of reports that detail store sales, transfers, and customer shipments

·         Oversee daily communication to store managers on customer order problems

·         Send frequent reports and make phone calls to maximize store performance

·         Assist the Store Systems team in supporting store facing applications

·         Other tasks as assigned by supervisors and operations directors

Job Requirements

·         Verbal and written communication skills

·         Planning and organization skills

·         Ability to react fast on store issues

·         Ability to perform well under short deadlines

·         Flexible, able to multitask


·         Proficiency in Microsoft Excel

·         Experience with other Microsoft Office applications

·         Bachelor's degree from a four-year college or university or equivalent experience, preferably in retail or service environment

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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