Store Manager, Last Call Sawgrass Mills
QUALIFICATIONS
This role is responsible for achieving store financial and operational goals through the training, development and motivation of the store management team. We are looking for a business minded leader who can drive sales and positive plan results in the store through superior customer service, events, promotion, and motivation of the staff. The Store Manager is also responsible for leading and coaching store associates. Store Manager also acts as Manager on Duty and assists in leading the store’s daily operations, as well as contributes to the maintenance of the store through daily recovery.
- Review business with the Regional Director and discuss action plans that will yield position results.
- Create a friendly, upbeat atmosphere where customer service is consistent with Neiman Marcus standards.
- Set strategic objectives and set priorities accordingly.
- Champion and clientele acquisition programs and help motivate the store team to meet these goals.
- Plan and execute store budgets and ensure guidelines are being followed to minimize operating expenses and maximize revenue.
- Establish and maintain a customer base.
- Develop, motivate and train the management team in all aspects of the business.
- Ensure store compliance with all company policies, procedures and guidelines.
- Have a working knowledge of all company policies and procedures.
- Oversee the exempt-level quarterly performance management process.
- Recognize great performance and address performance issues.
- Foster good working relationships between Store Management and Corporate Partners.
- Managers must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
- Maintain ongoing effective recruiting strategies to attract top talent.