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Special Events Manager

📁
Advertising/Marketing/Public Relations
💼
Corporate
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COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
 


Functional Overview

To fill this position, NM is looking for an experienced, take charge Special Events professional, with the ability to design, administer, communicate, budget, and manage logistics in support of Special Events on the corporate and store level. A creative big picture thinker, that knows how to tailor ideas, events, and experiences for our luxury brand; with a focus on creating magic to surprise and delight our varied customers, attracting and retaining new customers, and driving top line sales.  

The candidate must have first-hand knowledge, and hands-on experience, producing a wide variety of sizes and types of events, to be executed both inside and outside our retail environments in our 43 stores across the country.

Responsibilities

The Manager of Special Events will lead the stores, merchants, and vendors, in planning, developing, and executing special events.

  • Excellent communication and influencing skills are a must – many stake holders must be appropriately kept apprised of the various special events taking place: The Stores, PR Managers, Brand PR, Merchants, Creative, Visual, Account Management Teams, Social Media, Customer Experiences, and Culture and Philanthropy.

  • Work closely with the VP of Special Events, and other Event Managers to outline the season for the stores through the seven stages of the Accepts/Declines process prior to the beginning of each season.

  • Participate with Finance, and the VP of Special Events, in setting the annual PR budgets for the stores.

  • Work with the Store Managers, PR Managers, DMMs, and Buyers on requests for major events in any market and multi market opportunities for a vendor.

  • Participate in the creation of the company wide calendar of major events and experiences for the customers each season.

  • Participate in the weekly $10K meetings that continually update the progress of events, track planned and actual expenses, and the event sales.

  • Communicate directly with store PR Managers on general business, what needs we can help them with, as well as specifics on events.

  • Develop excellent working relationships with our key vendors, particularly ones that are involved in promotions and events taking place in the stores.

  • Negotiate with merchants, vendors, and third parties on co-op participation when appropriate to fund events in stores.

  • Travel to stores in support of major events, vendor relations, new PR Manager on-boarding and training. 

Experience

• 5 years of event management experience.  Having retail experience and having worked in a retail store is a PLUS.

• Experience in luxury brands and specialty retail.

• Enthusiastic, self-motivated, self-starter

• Above average organizational skills – good time manager, able to multi-task, prioritize work/tasks, and meet deadlines.

• Excellent written and verbal communication skills.

• Able to conceptualize an event start to finish. Organize and communicate to others the steps to accomplish the vision. Develop a realistic budget and co-ordinate on site production.

• Excellent communication and influencing skills. Influence others by asserting own ideas while gaining support and commitment from others.

• Proactive creative problem solver, can think on their feet in the middle of an event, and recommend solutions quickly and clearly.  

• An operational thinker, capable of understanding the operations within a store or facility and be able to work around and with them

• Strong leadership and team-building skills; proven leadership and supervisory experience; including time management, leadership development, and decision-making skills.

• Knowledge of and experience with:

                Invitations                           Staging/Lighting                Catering               Florals

                Fashion Presentations   Décor Design                    Production          Event Management

• Accountable, trustworthy, and detail oriented to execute events flawlessly and represent the brand professionally

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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