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Service Ambassador

📁
Retail Store Sales
💼
Neiman Marcus
Thanks for your interest in the Service Ambassador position. Unfortunately this position has been closed but you can search our 928 open jobs by clicking here.

Qualifications

  • Minimum 2 years of experience
  • Experience in customer service-oriented roles with proven ability to sell product and services
  • Familiar with and able to use retail and mobile technologies
  • Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

 Passion for People

  • Exhibits a high energy, positive and welcoming attitude to others
  • Approaches each internal/external customer interaction in the spirit of developing a trusting, long-term relationship
  • Strong problem-solving skills: takes ownership of internal/external customer problems and resolves them quickly
  • Acts with internal/external customers in mind
  • Effectively listens to others, and shows respect for others’ opinions
  • Adapts to work effectively with others who have different communication/working styles
  • Communicates with professionalism and tact
  • Contributes to a positive work environment that makes work rewarding and enjoyable
  • Establishes trust and mutual respect when interacting with others
  • Consistently displays responsible, honest, and ethical behavior towards peers, customers, partners, vendors and others in the organization

Passion for Business

  • Continually expands personal knowledge of new products, services, solutions and/or offerings, and uses that knowledge to gain internal/external customers.
  • Thinks creatively when faced with business challenges or opportunities
  • Understands and communicates how own work contributes to achievement of the organization’s objectives
  • Demonstrates perseverance and resilience in the pursuit of goals
  • Exhibits a “can-do” attitude and willingness to take on challenges
  • Works effectively and efficiently, contributing to team goals
  • Prioritizes time and effectively uses resources to achieve personal goals
  • Exhibits flexibility and remains calm in a changing environment

Passion for Personal Growth

  • Continuously builds skills and knowledge through training, coaching, and career experiences
  • Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
  • Conveys energy and enthusiasm for Neiman Marcus Group and personal work
  • Adapts personal approach in response to diverse situations and people
  • Responds to unexpected changes in work environment with creativity and resilience
  • Establishes and upholds high personal standards for individual work and environment
  • Maintains a customer-centric mentality versus a solely store-centric one

 

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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