About BG:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience.
Your Role:
The Selling Assistant, Women's Ready-To-Wear leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman’s values of Excellence, Imagination & Graciousness. Thriving in a fast-paced luxury environment, this role supports the department in high-class personalized customer experiences and essential operational support to our Sellers.
Key Responsibilities
Remain active and visible on the sales floor, providing a welcoming presence and greeting clients
Assist Sales Associates with inbound interselling by offering product knowledge and on-the-floor support
Build strong working relationships with associates across all departments
Organize appointment scheduling and manage client interactions to ensure a seamless experience
Maintain and update client information to nurture lasting relationships
Process transactions accurately and efficiently at the POS
Handle post-appointment follow-up, including order tracking, alterations coordination, and sending thank-you notes
Support digital selling initiatives and contribute to enhancing the team’s social media presence
Help organize exclusive gifting programs and special experiences for top clients
Ensure all unsold merchandise is properly returned to stock
Maintain the cleanliness and presentation of fitting rooms, coordinating with housekeeping and maintenance as needed
Support inventory management, including reconciliation and stock accuracy
Help maintain merchandise protection standards and overall floor organization
Communicate effectively with peers, leadership, and high-level clientele
Demonstrate strong attention to detail and the ability to manage multiple priorities simultaneously
Exhibit excellent organizational skills and ensure timely follow-up on tasks
Stay up to date with POS systems and client management tools to optimize workflow
Perform additional tasks and assignments as needed to support business operations
Qualifications
1+ years of experience in retail or service; luxury retail experience preferred
Strong interest in fashion and a desire to grow within the luxury retail space
Experience working in a fast-paced luxury environment, with the ability to maintain high service standards
Solution-oriented mindset with the ability to adapt quickly and resolve challenges
Clear and thorough communication skills
Collaborative, “win together” mindset
Ability to prioritize requests and content in a timely and efficient manner
Proficiency in Microsoft Excel, Teams, and SharePoint; basic proficiency in MS Office Suite required, advanced preferred
Availability to work Monday through Friday, 9AM–6PM, with occasional Saturday shifts
Physical requirements may include standing, bending, climbing stairs, and lifting or carrying up to 10 pounds
Inclusive Benefits:
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
Equal Opportunity Statement
Bergdorf Goodman is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
If you need a reasonable accommodation during the recruitment process, please contact us at ApplicantSupport@NeimanMarcus.com.