Selling Assistant, CHANEL
About BG:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience.
Your Role:
The Selling Assistant, Personal Shopping leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman’s values of Excellence, Imagination & Graciousness. Thriving in a fast-paced luxury environment, this role supports the department in high-class personalized customer experiences and essential operational support to our Personal Shoppers.
Key Responsibilities:
Support Personal Shoppers in preparing for and executing client appointments
Coordinate scheduling, logistics, and communication for client visits
Maintain and update client profiles and preferences to drive long-term engagement
Process transactions accurately at the POS and assist with returns and exchanges
Track client orders and manage post-appointment follow-ups (e.g., alterations, thank-you notes)
Assist with digital selling efforts and contribute to the team’s social media and online presence
Organize and execute exclusive gifting moments and in-store experiences for VIP clientele
Maintain organization of selling suites, including cleanliness and coordination with facilities
Ensure all merchandise is returned to appropriate stock areas post-appointment
Stay knowledgeable on product collections, industry trends, and POS/clienteling technology
Inclusive Benefits:
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
Equal Opportunity Statement
Bergdorf Goodman is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
If you need a reasonable accommodation during the recruitment process, please contact us at ApplicantSupport@NeimanMarcus.com.