Selling Assistant, Advanced Ready-To-Wear Collections
The Selling Assistant leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman’s values of Excellence, Imagination & Graciousness. Thriving in a fast-paced luxury environment, this role supports the department in delivering seamless, personalized experiences to our most discerning clients. Balancing front-facing service with essential operational responsibilities, this role plays a vital part in upholding the highest standards of excellence while growing within a premier retail setting.
Key Responsibilities
- Remain active and visible on the sales floor, providing a welcoming presence and greeting clients
- Assist Sales Associates with inbound interselling by offering product knowledge and on-the-floor supportBuild strong working relationships with associates across all departments
- Organize appointment scheduling and manage client interactions to ensure a seamless experience
- Maintain and update client information to nurture lasting relationshipsProcess transactions accurately and efficiently at the POS
- Handle post-appointment follow-up, including order tracking, alterations coordination, and sending thank-you notes
- Support digital selling initiatives and contribute to enhancing the team’s social media presence
- Help organize exclusive gifting programs and special experiences for top clients
- Ensure all unsold merchandise is properly returned to stock
- Maintain the cleanliness and presentation of fitting rooms, coordinating with housekeeping and maintenance as needed
- Support inventory management, including reconciliation and stock accuracy
- Help maintain merchandise protection standards and overall floor organization
- Communicate effectively with peers, leadership, and high-level clientele
- Demonstrate strong attention to detail and the ability to manage multiple priorities simultaneously
- Exhibit excellent organizational skills and ensure timely follow-up on tasks
- Stay up to date with POS systems and client management tools to optimize workflow
- Perform additional tasks and assignments as needed to support business operations
What You Bring
- A strong interest in fashion and a desire to learn and grow in luxury retail
- The ability to thrive in a fast-paced environment while maintaining excellent service standards
- A solution-oriented mindset with the ability to adapt and resolve challenges quickly
- A collaborative, “win together” mindset
- Basic proficiency with MS Office Product Suite, advanced proficiency preferred
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.