Seasonal Front of House Associate

• Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs 

·         Serves in different areas of the store based on business needs  

·         Processes efficient Point of Sale transactions as needed

·         Efficiently and graciously handles escalated issues by connecting customer with a member of the management team

·         Demonstrates follow-through on customer requests, questions and needs

·         Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty

·         Partners to support Fitting Room Experiences when needed

·         Looks for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery

What You’ll Bring

·         Minimum 1 year of experience in customer centric role(s) with proven ability to sell products and services

·         Familiar with and able to use retail and mobile technologies

·         Requires standing, bending, climbing stairs, and lifting and carrying up to 20 pounds

·         Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays