Sales Support Assistant

Summary Statement: The Sales Support Assistant, is responsible for creating/maintaining merchandise organization and administrative day-to-day tasks to support operational excellence and an elevated store environment with the goal of improving the associate and client experience.

Responsibilities & Duties

• Processes, tracks, and follows up on special orders and repair requests; communicate status toclient advisors.
• Assists with special events / Made to Measure / truck shows; processes and reconciles necessaryinvoices and client orders.
• Responsible for checking in / receiving new merchandise (includes ticketing, backstockorganization) per division requirements.
• Per guidance and direction of Group/Sales Manager or Assistant Sales Manager, place productand merchandise in the specified area of the dept
• Based on changes in business priorities, complete necessary merchandise placements to ensuremerchandise standards are followed
• Processes damages, reticketing, mark out of stocks and RTVs.
• Complete markdowns; signs and moves product once marked.
• Demonstrates operational skills by keeping track of daily reports and SPIFF entries, and checkingreceipts; ensures department and stockroom controls are being executed

Qualifications

• Prior retail experience preferred
• High School Diploma or GED preferred
• Strong attention to detail
• Ability to shift focus quickly depending on business objectives
• Demonstrated ability to work autonomously and ability to have flexibility with competing task
• Excellent oral and written communication skills
• Proficiency with MS Office Product Suite preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10pounds
• Associates must be willing to work a flexible schedule based on business needs, which will includeevenings, weekends, and holidays

Competencies

Passion for Business

• Collaborates with coworkers by exhibiting positivity, resourcefulness, and qualities of a team player
• Effectively communicates both verbally and non-verbally with others
• Inspires trust and dependability
• Supports daily department operations

Passion for Business

• Demonstrates perseverance and resilience when faced with business challenges or opportunities
• Understands how individual work contributes to general department and company goals
• Prioritizes tasks and uses effective time management practices to meet established deadlines
• Completes work in an accurate and organized way

Passion for Personal Growth

• Conveys energy and enthusiasm for NMG and personal work
• Responds to unexpected changes in work environment with creativity and resilience
• Establishes and upholds high personal standards for individual work and environment
• Maintains a customer-centric mentality versus a solely store-centric one

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.