Returns-Warehouse Lead

• Assisting Manager in planning and directing daily activities and workload of associates
• Provide support to Manager/Supervisor by contributing to labor allocation, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Drive workflow and daily production goals
• Work hands-on in the fulfillment center as needed
• Train, teach, and coach associates on department standard operating procedures as well as provide feedback to Manager/Supervisor as applicable
• Comprehensive utilization of warehouse systems including the RF scanner
• Must be proficient in warehouse processes
• Responsible for knowing all aspects of the department
• Interact with internal areas as needed for problem resolution and troubleshooting
• Ability to work in both, office and warehouse environment
• Communicate vendor and processing issues to leadership team
• Communicate with fellow associates on shared assignments
• Verify accuracy of document and record discrepancies
• Attend department meetings and provide training needs/updates
• Flex as needed to other job assignments directed by management team
• Adhere to NM Safety standards
• Capable of working in a team environment
• Distribute work to associates within department and/or area as directed by Manager, Supervisor

Knowledge/Skills/Abilities

·         High School Diploma

·         Previous Manager/Supervisor experience or achieving results through others

·         Support in monitoring and maintaining daily and weekly reports

·         Be flexible to work overtime as dictated by the business

·         Requires a high attention to detail, strong organizational skills and ability to multitask

• Ability to work independently

·         Proficient with PC applications such as Excel/Word/PowerPoint/Lotus Notes

·         Excellent communication skills, verbal and written

Essential Physical Requirements

·         May require some pushing, pulling, bending, stooping, kneeling, and lifting up to 50lbs in warehouse environment