Restaurant Lead
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Qualifications
Passion for People
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- High School Diploma or GED preferred
- Excellent oral and written communication skills
- Strong attention to detail
- Ability to work autonomously
- Motivated and results-driven
- Knowledge of proper placement of china, glass, and flatware for table settings
- Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food, including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- "Win together" mentality
- Basic proficiency with MS Office Product Suite preferred
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
- Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Competencies
Passion for People
- Works well with others, listens effectively, adapts to various working styles, and shares necessary information
- Promotes and provides a collaborative environment for Associates
- Supports coworkers in learning and developing job-related skills
- Partners with People Managers to offer observations on performance of coworkers and identify opportunities for growth
- Takes ownership of internal and external customer problems and resolves them quickly
Passion for Business
Passion for Personal Growth- Applies knowledge of internal and external customers and / or market to develop business
- Prioritizes tasks and uses effective time management practices to meet established team deadlines
- Understands how team's work contributes to general department and company goals
- Contributes to and partners with coworkers on accurate and organized completion of work
- Supports coordination of team tasks and activities as needed
- Models perseverance and resilience in a fast-paced, changing environment
- Continuously builds skills and knowledge through training, coaching, and career experiences
- Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
- Conveys energy and enthusiasm for NMG and personal work
- Adapts personal approach in response to diverse situations and people
- Responds to unexpected changes in work environment with creativity and resilience
- Establishes and upholds high personal standards for individual work and environment
- Maintains a customer-centric mentality versus a solely store-centric one
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Additional Information
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