QA Auditing Specialist - Seasonal (Weekend Shift)
Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG’s brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.
Seasonal QA Specialist Weekend Shift Schedule: Sat/Sun/Mon 6:00 AM to 6:00 PM
QA Auditors are responsible for completing the following tasks:
- Evaluating the work of fellow associates to ensure proper procedures are followed and customer orders are accurate.
- Daily auditing of transactions completed in all departments
- Validating and updating item information
- Other tasks as required to meet team goals
The Associate must demonstrate the willingness and ability to:
- Provide constructive feedback
- Perform basic math, and interpret both written and verbal instructions correctly
- Actively support team concepts
- Accurately follow directions, both written and verbal
- Maintain individual productivity and quality standards according to department requirements
- Focus and remain on task in a fast-paced environment
- Meet scheduled work hours for department and shift
- Remain flexible to work overtime, which is mandatory
- Give attention to detail
Requirements
- MS Office Suite (Word and Excel) experience
- Data entry skills
- Sound decision-making ability
- Effective and professional communication ability, written and verbal