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Personal Stylist Assistant - San Francisco

📁
Retail Store Sales
💼
Neiman Marcus

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. 

Your Role 

As a Seasonal Retail Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Senior Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service. 

What You'll Do 

  • Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs   
  • Serve in different areas of the store based on business needs    
  • Process efficient Point of Sale transactions as needed   
  • Efficiently and graciously handles escalated issues by connecting customer with a member of the management team   
  • Demonstrate follow-up on customer requests, questions and needs   
  • Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty   
  • Partner to support Fitting Room Experiences when needed   
  • Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery   

What You Bring 

  • Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services   
  • Familiar with and able to use retail and mobile technologies 
  • Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays  

Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

  • Medical, Dental, Vision Benefits 
  • Disability Benefits 
  • Paid Parental Leave, Paid Family Leave, and Adoption Support  
  • Paid Time Off 
  • Retirement Savings Plan (401K) and Life Insurance  
  • Financial Solutions 
  • NMG Associates Core Discount of 30% 
  • Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits 

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.   
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. 
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.  
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com. 

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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