Operations Supervisor - Order Fill (Day Shift)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Requires attention to detail and ability to work independently
• Recruit, interview and hire associates.
• Maintain daily productivity, metric goals, and monitor attendance of department.
• Coach, motivate, and counsel associates as needed
• Provide training and information to improve accuracy and efficiency
• Be proactive in cross training and keep detailed records of skill set on each associate
• Ability to multi-task, have strong communication and organizational skills
• Plan daily work flow, assignments, and priorities
• Work with other departments to coordinate flow through the facility to meet distribution goals
• Maintain communication with manager regarding all department activities and issues.
• Ensure all safety guidelines are followed and a culture of safety is present in work area.
• Ensure all administrative tasks are completed as assigned.
• All other duties as assigned.
• Creating, managing, and supporting recognition and communication programs

SUPERVISORY  RESPONSIBILITIES

• Oversees associates in a variety of roles across departments.
• Review quality performance scores and coach associates as needed.
• Update communication board within the department by EOD to assign workload to associates
• Evaluate workload and make resource adjustments

EDUCATION and/or EXPERIENCE

Bachelor's degree from a four-year college or university; or two or more years related experience and/or training; or the equivalent combination of education and experience.

PHYSICAL DEMANDS

Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform essential functions.  The employee must occasionally lift and/or move up to 50 pounds.  The employee may be required to occasionally stoop, bend or kneel.