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Manager, Infrastructure Services Delivery

📁
Information Technology
💼
Corporate
Thanks for your interest in the Manager, Infrastructure Services Delivery position. Unfortunately this position has been closed but you can search our 985 open jobs by clicking here.
QUALIFICATIONS
  • Bachelor’s Degree in Computer Science, Information Systems or equivalent
  • 5+ years’ managing medium to large size technical teams in Large Retail or Fortune 500 Company
  • 10+ years’ as Technical Lead delivering or supporting highly available computing solutions 
  • 5+ years’ experience in Information Technology supporting multi-dimensional hyperconverged Infrastructure
  • 3+ Infrastructure experience and knowledge including a basic understanding of AWS Cloud infrastructure/services and delivery models, storage concepts, networking basics
  • Possess working knowledge of legacy on-prem, cloud, and IaaS Infrastructure Technologies  
  • Effectively manage People, Processes, and Technology delivering product through others
  • Must have strong background in some or all of the following disciplines
    • Technology infrastructure background
    • IT assessments, project management, service delivery, security compliance
    • 5+ years’ experience - Network, Systems, Virtualization, Database, DCIM, Active Directory, MS365, Messaging
    • ITIL management, Dev Ops, and customer service 
  • Excellent time management skills with the ability to manage multiple projects and teams (NOT a PM role)
  • Must have excellent communication skills (written, verbal and upward), soft skills, professional presentation, and work ethic
  • Approximately 10% travel required
  • Must currently reside in the DFW area 

Competencies

  • Excellent technical leadership skills with ability to influence effectively without direct authority
  • Technical knowledge in the following: server hardware and virtualization, server operating systems, data back-ups, disaster recovery, data center oversight, on-prem and hosted storage solutions, Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) solutions, and hybrid cloud
  • Build speed to market module for Infrastructure by developing automation using   scripted, DevOps, CI/CD/IaaC methodologies.
  • Strong business acumen, operations, and problem-solving skills
  • Detail-oriented with strong organizational skills
  • Ability to prioritize initiatives, meet deadlines, and multi-task effectively
  • Solid facilitation skills communicating effectively with teams and key business stakeholders
  • Technologist with robust desktop computing skills fluent with software including Microsoft Office 365

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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