Manager, Human Resources

Culture and Engagement

• Assists in creating change plans, secures commitment to change, and coaches leaders on their role in the change
• Shares best practices across store markets for recognition of extraordinary results and performance
• Champions Diversity and Belonging to build an environment where everyone is respected
• Exercises a high degree of confidentiality with sensitive information

Talent Management & Compliance

• Drives individual people strategies throughout stores in partnership with Sr. Manager Stores, PS.
• Facilitates process of Talent Reviews and provide strategic support for people development
• Oversees and participates in performance management process in partnership with Store Leadership to proactively address opportunities
• Understands company strategy and goals, how individual work contributes to success, and helps transfer this understanding to Associates
• Owns assigned People Services initiatives and champion change adoption in market stores
• Partners with Store Leadership to stay aware of Associate concerns and address issues in a timely manner
• Conducts investigations by asking probing questions to determine action needed
• Facilitates mediation by asking insightful questions, listening to understand, and providing appropriate feedback to achieve resolution or improvement
• Reviews Associate issues and makes recommendations regarding People Lifecycle decisions (e.g., discipline, terminations, etc.) based on Associate performance to their PS Manager
• Utilizes exceptional interpersonal skills to advise, coach, and counsel Associates
• Delivers difficult and / or complex messages and determines the appropriate communication channels for these messages
• Enforces company policies and procedures, facilitating Associate and Manager understanding of them
• Maintains and utilizes knowledge of local and federal regulations to manage Human Resources policies and procedures 

HR Systems and Processes

• Updates Associate information (e.g., status changes, reporting structure) in HRIS and other systems and maintains employee-related files
• Maintains accurate people data for expense allocation and reporting purposes 
• Generates reports as needed or requested
• Acts as steward of the payroll and expense budget and maintains awareness of activities that may have an impact

Total Rewards

• Leads the annual benefits renewal and open enrollment process, as applicable
• Provides guidance on compensation decisions
• Reviews complex FMLA, ADA, Leave of Absence requests and engages in the interactive process to determine best resolution

Qualifications

• 2-4-years HR relevant experience
• 4-year degree preferred
• HR-related certification preferred
• Basic financial acumen
• Excellent oral and written communication skills
• Strong attention to detail
• Excellent interpersonal skills with ability to effectively and tactfully resolve conflict
• Motivated and results-driven
• "Win together" mentality
• HR systems experience a plus   
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays