Lead Warehouse Associate - QA - Day Shift
🔍 Dallas, Texas
Neiman Marcus is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Warehouse Lead, you will be primarily responsible for assisting the Manager and Supervisor in planning and directing daily activities and the workload of associates. You will report to the department Supervisor or Manager and work on-site at our Pinnacle Park location.
What You'll Do
- You will provide support to your Manager/Supervisor by contributing to labor allocation, leading meetings, assigning job duties, and communicating with internal and external suppliers
- You will drive workflow and daily production goals
- Train, teach, and coach associates on department standard operating procedures as well as provide feedback to the Manager/Supervisor as applicable
- Comprehensive utilization of warehouse systems including the RF scanner, User Interface, or handwritten log as applicable
- Interact with internal areas as needed for problem resolution and troubleshooting
- Verify accuracy per SOP, and record/communicate discrepancies
- Attend department meetings and provide training needs/updates
- Flex as needed to other job assignments directed by the management team within the facility
- Adhere to NM Safety standards
- Capable of working in a team environment, and in various departments across the facility
What You Bring
- Previous Manager/Supervisor experience or achieving results through others in a distribution/fulfillment center environment.
- Support in monitoring and maintaining daily and weekly reports
- Be flexible to work overtime as dictated by the business
- Strong work ethic with a positive attitude.
- Excellent communication skills, verbal and written
Physical Demands
- Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
- Requires some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs in a warehouse environment.
- Requires standing and walking for the duration of a scheduled shift up to 12 hours, apart from scheduled breaks.
- Depending on the work area, use of stairs up to 3 flights will be required.
Our Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.
We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.