Lead Warehouse Associate - IC/QA (Night Shift)
Thanks for your interest in the Lead Warehouse Associate - IC/QA (Night Shift) position.
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IC/QA Team Leads are responsible for completing the following tasks:
- Remaining fully aware of department goals by monitoring reports distributed by Supervisor
- Ensuring that work assignments flow according to Priority, Back-Order, and FIFO strategy
- Planning workflow of team members as needed
- Assisting all IC/QA team members
- Ensuring team associates follow proper procedures
- Maintaining excellent cross-functional and interdepartmental communication
- Assisting and supporting Director, Manager, and Supervisor on special projects as needed
- Partner with various departments to resolve Inventory or Quality issues
- Ability to navigate and resolve problems through the warehouse computer system
- Other tasks as required to meet team goals
Key Performance Elements
- The Associate must demonstrate the willingness and ability to:
- Remain professional, fair, and consistent in interacting with the NMD team
- Actively support team concepts and effectively communicate with team members
- Identify and address/elevate team productivity and quality concerns
- Focus and remain on task in a fast-paced environment; multitask with ease
- Maintain a high level of safety awareness; provide safety feedback constructively
- Accurately follow directions, both written and verbal
- Remain flexible to work overtime, which is mandatory
- Meet physical requirements of standing, bending and lifting, etc
- Give attention to detail
Requirements
- Intermediate to advanced MS Office Suite capability
- Previous lead, supervisory or management experience and/or previous experience achieving results through others
- Advanced problem-solving experience
- Excellent, timely, and professional interpersonal communication skills