Financial Customer Servicing Advocate_ Contact Center
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Physical Environment
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Inbound contact center, open 7 days per week, includes weekends, evenings, and holidays
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Downtown Dallas location
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Sitting for long periods of time in a cubical
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Wearing headset for long periods of time
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Highly time sensitive, fast paced environment which commits to meeting customer and retail store demand by excellent time management skills
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Heavy keyboard/mouse usage required with repetitive movement
Requirements
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Must not have a history of absenteeism in any previously held positions
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Must be able to permanently work a schedule that can include evenings, weekends, rotating schedules and holidays
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Must successfully complete on the job and classroom assessments and evaluations as required for this position
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Must demonstrate the skills and knowledge trained in the classroom in a live production environment
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Obtain satisfactory results from a background/employment history investigation and drug screening
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Two consecutive years of call center financial servicing experience, or combination of college education and experience
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Three consecutive years of successful high end luxury customer servicing experience
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Must have exceptional technical skills with the ability to navigate a high level of internal and web applications simultaneously
Benefits
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Employee Discount
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Reduced Health Club Beneifts
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401K
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Health, Vision, Dental
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Competitive Pay