Director, Technology PMO

ESSENTIAL ABILITIES, SKILLS AND EXPERIENCE

• Minimum of 10 years of experience leading cross functional teams consisting of both internal and external resources, preferably with at least 4 years spent leading large technical and/or business programs.
• Experience delivering large multi-year initiatives within a mixed methodology environment (Waterfall and Agile).
• Strong experience with Order Management, Warehouse Management, Financial and HR systems.
• Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence; retail experience preferred, but not required.
• Demonstrated ability to build and lead teams
• Detail-oriented, with strong organizational skills, able to work under deadlines in a changing environment, and ability to manage and prioritize multiple projects simultaneously.
• Proven leadership skills, ability to prioritize, communicate clearly, a consistent track record of delivery, and an obsession about the customer experience.
• Highly adaptable, strong collaborator and influencer with the ability to drive change.
• Strong analytical and problem-solving skills
• Exceptional negotiation, organizational and planning skills
• Financial acumen, primarily in budgeting/forecasting and project accounting
• Advanced proficiency with MS Office and MS Project
• 4-year degree is required

PERSONAL CHARACTERISTICS

The ideal candidate will possess the following performance and personal characteristics:

• Strong leadership skills with the ability to influence effectively, balancing between competing priorities while remaining flexible and creative.
• Outstanding written and verbal communication skills with the ability to work up, down and across organizational levels.
• Strong business acumen, operations and problem-solving skills, along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes.
• Excellent executive presence and a track record of success working closely with the C-Suite.

EDUCATION & TRAINING

• A Bachelor’s degree in Business Administration, Management Information Systems or a related discipline required.
• Certification as Project Management Professional (PMP), Agile Certified Practitioner (ACP), Certified Scrum Master (CSM), or one of the Scaled Agile Framework (SAFe) certifications is highly preferred.