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Director, Retail Performance & Store Operations- WEST Region

📁
Retail Sales Management
💼
Neiman Marcus
Thanks for your interest in the Director, Retail Performance & Store Operations- WEST Region position. Unfortunately this position has been closed but you can search our 985 open jobs by clicking here.

Responsibilities & Duties

  • Ensures execution of and provides input into the creation of store Retail Performance and Store Operations strategy in partnership with VP
  • Leads expense management to drive profitability for their region
    • Oversees payroll and non-payroll expenses
    • Manages and oversees capital funding projects for the stores in their region
  • Oversees labor, scheduling, staffing of each store in the assigned region
  • Flexes resources, processes, and behaviors to maximize profitability for the region
  • Partners with store and corporate leaders to appropriately prioritize and flex workload to maximize store performance
  • Communicates direction, process, and strategy to Senior Managers in the stores and measures overall performance of KPIs
  • Provides feedback and insight into the performance of Senior Manager and Sales Support Managers
  • Solicits and shares feedback to identify best practices and communicates up and down the organizational structure to improve performance and profitability
  • Leads cross-functionally to drive Retail Performance and Store Operational efficiency
  • Partners cross-functionally with IT in the event of technology issues
  • Partners cross-functionally with Supply Chain
  • Directs and manages up to 15 stores within the region
  • Upholds Retail Performance and Store Operational consistency within the region
  • Serves as liaison between Corporate and stores for Retail Performance and Store Operations
  • Collaborates with and informs the RELs concerning overall regional performance to ensure alignment of expectations

 

Qualifications

  • 7+ years of experience, luxury retail fashion experience preferred
  • 4-year degree preferred
  • Demonstrated change leadership within team and organization
  • Proven track record achieving results across multiple businesses
  • History of leading, motivating, and coaching teams to achieve objectives
  • Advanced business acumen and analytical skills
  • Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives
  • Excellent oral and written communication skills
  • Strong attention to detail
  • "Win together" mentality
  • In-depth knowledge of profit and loss management
  • Advanced proficiency with MS Office Product Suite  
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
  • Travel may be required, up to 60%

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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