Coordinator, Women's Shoes & Couture Ready-To-Wear
Your Role
The Women's Shoes & Couture Ready-To-Wear Coordinator plays a key role in supporting the business at Bergdorf Goodman by embodying the brand’s values of excellence, imagination, and graciousness. This role supports sales associates and leadership in delivering a world-class client experience through operational coordination, floor support, and strategic partnership. The ideal candidate thrives in a fast-paced luxury retail environment and demonstrates a proactive, team-oriented approach to driving sales, client engagement, and operational excellence.
Key Responsibilities
- Remain active and visible on the sales floor, greeting clients and supporting a welcoming environment.
- Partner with management for store openings/closings and assist with daily floor operations.
- Provide on-the-floor support to Sales Associates, including interselling and product knowledge.
- Organize client appointments, maintain updated client records, and ensure seamless interactions.
- Accurately process transactions and manage post-appointment follow-up (e.g., orders, alterations, thank-you notes).
- Support digital selling efforts and contribute to the team’s social media presence.Assist with exclusive gifting programs and personalized client experiences.
- Maintain fitting room cleanliness, coordinate with housekeeping, and ensure merchandise is returned properly.
- Support inventory accuracy, stock reconciliation, and merchandise protection standards.
- Communicate clearly with peers, leadership, and clients while managing tasks with strong attention to detail.
What You Bring
- 2+ years of relevant retail or coordination experience, luxury fashion preferred
- A strong sense of ownership, initiative, and attention to detail
- Confidence and professionalism when interacting with high-value clients
- Comfort operating in a highly visible and client-facing support role
- Ability to multitask, meet deadlines, and stay organized in a fast-paced setting
- Strong communication skills and a collaborative, team-first mindset
- Proficiency with point-of-sale systems and MS Office Suite preferred
- Availability to work a flexible retail schedule, including weekends and holidays
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.