Coordinator, People Services

Responsibilities & Duties

• Support PS team with onboarding activities including payroll setup, I-9 documentation, completion of necessary paperwork, ordering equipment, new hire systems set up, employee badge requests and data entry.
• Provide general administrative support for PS programs including compensation, benefits, 401k, onboarding, performance management, and policy compliance.
• Serve as point of contact for both corporate merchant, marketing & customer pyramid general associate inquiries regarding policies/procedures.
• Conduct audits to ensure compliance, including employment eligibility (I-9), timekeeping, and required legal training.
• Administer & oversee electronic KRONOS timekeeping system including processing edits/corrections to electronic timecards.
• Create a seamless onboarding experience for all new hires: collect and process all new hire documentation, review background checks, coordinate new hire set up, review I9 documentation, etc.
• Facilitate new hire orientation in partnership with PS team members.
• Process HRIS transactions for all employment life cycle changes such as new hire and personnel actions, promotions, terminations, organizational changes, etc.
• Process employee terminations including coordinating and conducting weekly exit interviews, prepping paperwork, coordinating final checks, and aiding with the exit process and asset collection where needed.
• Responsible for maintenance of confidential personnel files. Proactively manage PS systems to ensure data integrity.
• Assist with employee LOA Management; manage medical documentation and updates to business as needed.
• Filing and mail distribution / management for Corporate People Services office.
• Oversee administrative process regarding employee on-site injuries.
• Research, troubleshoot and resolve issues related to general employee inquiries.
• Work alongside PS team to ensure all issues are resolved and escalated if/when necessary.
• Coordinate, monitor and record COVID-19 testing and results as needed.
• Perform other ad hoc duties as needed, in support of the overall People Services team.

Qualifications

• Bachelor’s Degree in Human Resources / Psychology / Business Management, preferred
• At least 1 year of administrative support (in People Services / HR office preferred)
• Ability to communicate to all levels of employees
• Exceptional organizational skills with strong attention to detail
• Ability to manage multiple tasks simultaneously
• Basic understanding of major employment laws
• Exceptional customer service skills
• Experience with PS information systems; Oracle, Microsoft Office Suite, Applicant Tracking Systems & KRONOS (preferred)
• Passion for People Services and personal growth
• Must be available to work onsite in office multiple days per week
• Associates must be willing to work a flexible schedule based on business need