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Client Services Rep

📁
Retail Store Customer Service
💼
Bergdorf Goodman
Thanks for your interest in the Client Services Rep position. Unfortunately this position has been closed but you can search our 988 open jobs by clicking here.
QUALIFICATIONS
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/ tools
  • Meet personal /customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution .  Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work.
  • To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.

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Bergdorf Goodman

New York, New York

📁 Retail Store Customer Service

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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