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Client Services Assistant Manager

📁
Call Center/Customer Service
💼
Bergdorf Goodman
Thanks for your interest in the Client Services Assistant Manager position. Unfortunately this position has been closed but you can search our 982 open jobs by clicking here.

Qualifications

  • Passion for customer experience and belief that the experience drives loyalty. 
  • Minimum 2 years of high touch client facing experience with proven ability to problem solve, sell solutions and services. 
  • Familiar teaching and training team to use retail and mobile technologies
  • Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

 Passion for People

  • Exhibits a high energy, positive and welcoming attitude to others
  • Approaches each internal/external customer interaction in the spirit of developing a trusting, long-term relationship
  • Strong problem-solving skills: takes ownership of internal/external customer problems and resolves them quickly
  • Effectively listens to others, and shows respect for others’ opinions
  • Adapts to work effectively with others who have different communication/working styles
  • Communicates with professionalism and tact
  • Contributes to a positive work environment that makes work rewarding and enjoyable
  • Establishes trust and mutual respect when interacting with others

Passion for Business

  • Continually expands personal knowledge of new products, services, solutions and/or offerings, and uses that knowledge to gain internal/external customers.
  • Thinks creatively when faced with business challenges or opportunities
  • Works effectively and efficiently, understands and takes pride in their work contributing to achievement of the organization’s objectives and team goals. 
  • Exhibits a “can-do” attitude and willingness to take on challenges
  • Exhibits flexibility and remains calm in a changing environment

Passion for Personal Growth

  • Continuously builds skills and knowledge through training, coaching, and career experiences
  • Conveys energy and enthusiasm for Neiman Marcus Group, being part of a team and personal work
  • Adapts personal approach in response to diverse situations and people
  • Responds to unexpected changes in work environment with creativity and resilience
  • Establishes and upholds high personal standards for individual work and environment
  • Maintains a customer-centric mentality

 

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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