Business Supervisor, Brunello Cucinelli
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.
Your Role
The Role of the Brand Supervisor for Brunello Cucinelli is to play a crucial role in building and developing the businesses, in partnership with internal management and merchant teams. The individual in this role will ensure superior client experience aligned with Brunello Cucinelli and Bergdorf Goodman standards and full achievement of all defined performance objectives.
Responsibilities & Duties
· Promotes the vision and culture of both the Brunello Cucinelli brand while championing Bergdorf Goodman values on a consistent basis.
· Develops and achieves business goals, partnering with Bergdorf Goodman teams and Brunello Cucinelli to devise creative and strategic solutions to increase sales.
· In partnership with the Sales Experience Manager, develops and strategizes to achieve sales goals through home base and out of home base teams. (This includes sales volume, and any other defined KPIs)
· Creates and implements client strategies ensuring there is a clear vision for an emerging VIC program in Bergdorf Goodman as well as a strategy for development and retention of current VIC client relationships.
· Supports the execution between Bergdorf Goodman and Brunello Cucinelli on relevant client facing events and experiences.
· Partners on seasonal buy reviews, deadlines, and execution.
· Partners with Brunello Cucinelli visual liaisons as needed.
· Partners to collate business recaps to communicate to all critical stake holders through executive summaries and seller communication.
· Utilize the upmost discretion in all handling of proprietary information.
What you Bring
- Customer Focus
- Managing and Measuring Work
- Building Effective Teams
- Delegation
- Planning
- Bachelor's degree from a four-year college of university is required. Must have experience in managing sales teams with a focus on customer service.
- To perform this job successfully, an individual must be able to perform each job duty satisfactorily.
- The requirements listed above are representative of the knowledge, skills and/or ability required.
QUALIFICATIONS
- 2-3 years of relevant experience, luxury retail fashion experience preferred
- Proven track record achieving business results
- Excellent oral and written communication skills
- Strong attention to detail
- "Win together" mentality
- Basic proficiency with MS Office Product Suite, advanced proficiency preferred
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
- Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays