Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. 

Your Role 

The Assistant Store Manager, Operations leads the receiving and operational store processes, the recruitment and onboarding of team members, manages the budget and expenses, and execution of Loss Prevention processes including audits and safety compliance. You will maintain the goals of the store and the Last Call Division. You will report to and assist the Store Manager in increasing sales and positive planning results through outstanding customer service, events, promotions, and encouragement of the staff. The Assistant Store Manager, Operations will act as Manager on Duty and help lead the store’s daily operations, and contributes to the maintenance of the store through daily recovery. 

What You'll Do 

• Lead the shipping and receiving team to ensure accurate processing of all incoming and outgoing merchandise 
• Monitor operational processes to minimize unnecessary loss; create plans for shrinkage control 
• Plan for and manage the annual inventory process to deliver positive results 
• Lead full-cycle recruiting for the store to maintain appropriate staffing that supports our needs while also staying within payroll budget 
• Lead new hire orientation for all new team members and ensure associate understanding of expectations for their role 
• Train team members by teaching, coaching and providing applicable feedback to increase performance 
• Assess associate performance 
• Communicate important information to team members, such as product knowledge, new store promotions, and all company expectations 
• Oversee execution of on-the-job training for new team members in partnership with other store leaders 
• Complete administrative Human Resource tasks related to changes in associate data 
• Monitor payroll and expenses to achieve annual expense and contribution goals 
• Ensure store compliance of loss prevention procedures and conduct internal investigations in partnership with Corporate Loss Prevention. 

What You Bring 

• High School diploma. Bachelor’s degree in business or fashion 
• 2+ years of retail management experience 
• 5+ years of retail experience 
• Possess basic Computer skills 
• Must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.