Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, through remote selling and 5 Neiman Marcus Last Call locations.
Bergdorf Goodman
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience.
Neiman Marcus and Bergdorf Goodman are proud to be part of Saks Global’s distinguished portfolio of world-class luxury retailers and real estate assets.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.
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Qualifications
2-4 years of relevant experience, luxury retail fashion experience preferred
4-year degree preferred
Excellent oral and written communication skills
Strong attention to detail
Motivated and results-driven
"Win together" mentality
Basic proficiency with MS Office Product Suite, advanced proficiency preferred
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Competencies
Passion for People
Fosters a collaborative environment for Associates
Builds and leverages relationships across the organization to get things done
Resolves and addresses conflict in a timely manner
Participates in and / or supports Manager with cascading communications to team
Communicates and models expectations for performance and behavior
Supports team in learning and developing job-related skills, using technology, and building personal goals
Partners with People Managers to observe performance of coworkers and identify opportunities to coach for improvement
Inspires and motivates team to achieve performance goals
Takes ownership of internal and external customer problems and resolves them quickly
Speaks with truth and candor, challenging the status quo as appropriate
Collaborates with team to appropriately enforce policies and procedures, supporting understanding of all Associates
Passion for Business
Proactively seeks opportunities to increase team productivity and business growth
Understands and educates team on business drivers, the industry, and competitors
Prioritizes and assigns tasks, using effective time management practices to drive team towards established deadlines
Collects relevant information, asks for input, and applies learning from past performance when making decisions
Executes project tasks and activities with other coworkers
Demonstrates ability to champion change initiatives
Passion for Personal Growth
Continuously builds skills and knowledge through training, coaching, and career experiences
Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
Conveys energy and enthusiasm for NMG and personal work
Adapts personal approach in response to diverse situations and people
Responds to unexpected changes in work environment with creativity and resilience
Establishes and upholds high personal standards for individual work and environment
Maintains a customer-centric mentality versus a solely store-centric one
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Additional Information
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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus or its affiliates without prior approval from Neiman Marcus Talent Acquisition will be considered unsolicited, and Neiman Marcus will not be obligated to pay any referral fees.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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