Assistant Mgr Sales Exp/Shoes and Handbags

Qualifications

• 2-4 years of relevant experience, luxury retail fashion experience preferred
• 4-year degree preferred
• Excellent oral and written communication skills
• Strong attention to detail
• Motivated and results-driven
• "Win together" mentality
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Competencies

Passion for People

• Fosters a collaborative environment for Associates
• Builds and leverages relationships across the organization to get things done
• Resolves and addresses conflict in a timely manner
• Participates in and / or supports Manager with cascading communications to team
• Communicates and models expectations for performance and behavior
• Supports team in learning and developing job-related skills, using technology, and building personal goals
• Partners with People Managers to observe performance of coworkers and identify opportunities to coach for improvement
• Inspires and motivates team to achieve performance goals
• Takes ownership of internal and external customer problems and resolves them quickly
• Speaks with truth and candor, challenging the status quo as appropriate
• Collaborates with team to appropriately enforce policies and procedures, supporting understanding of all Associates

Passion for Business

• Proactively seeks opportunities to increase team productivity and business growth
• Understands and educates team on business drivers, the industry, and competitors
• Prioritizes and assigns tasks, using effective time management practices to drive team towards established deadlines
• Collects relevant information, asks for input, and applies learning from past performance when making decisions
• Executes project tasks and activities with other coworkers
• Demonstrates ability to champion change initiatives

Passion for Personal Growth

• Continuously builds skills and knowledge through training, coaching, and career experiences
• Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
• Conveys energy and enthusiasm for NMG and personal work
• Adapts personal approach in response to diverse situations and people
• Responds to unexpected changes in work environment with creativity and resilience
• Establishes and upholds high personal standards for individual work and environment
• Maintains a customer-centric mentality versus a solely store-centric one