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Assistant E-Commerce Manager

📁
E-Commerce
💼
Bergdorf Goodman

The Assistant E-Commerce Manager supports the web business and Director by assisting in the management of a team of Coordinators, supporting the item set-up and other internal processes, and developing and implementing best practices across both internal and external teams.

 

Responsibilities include:

  • Create and develop timelines for season launches/set-ups for both E-Commerce Coordinators and Merchants teams; Send out regular set-up milestones and status updates to ensure all items launch on the site
  • Assist Coordinators and Merchant teams with advanced troubleshooting as needed
  • Track progress weekly and provide updates to group to ensure all regular set up are being completed in a timely and on an accurate basis by E-Commerce Coordinators
  • Monitor reports (Not on Tree, FTC Holding Report, etc)  by Coordinator to ensure issues are quickly resolved
  • Utilize knowledge of processes to act as the point person for enhancement implications  
  • Monitor internal processes (i.e. back order management, SAR/Sample PO process with the distribution center, etc) and resolve issues as needed
  • Communication process issues and changes to merchant teams
  • Lead information meetings and training sessions
 

 

  • A minimum of 2 years' previous E-Commerce, Omni or Site Merchandising experience is required

  • Some people management and/or training experience is highly desirable

  • Must be organized and detail-oriented

  • System-savvy with the ability to quickly learn new system and their functionality

  • Must be proactive and demonstrate excellent follow through

  • Must be able to successfully prioritize based on business needs 

 

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Bergdorf Goodman

New York, New York

📁 E-Commerce

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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