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Analyst, Customer Insights

📁
E-Commerce
💼
Corporate
Thanks for your interest in the Analyst, Customer Insights position. Unfortunately this position has been closed but you can search our 985 open jobs by clicking here.

Key Performance Elements/Responsibilities:

  • Experience in deep dive analysis on customer attribute data to produce quality insights that drive business strategies and value
  • Efficient analytical problem-solving skills with the ability to quickly scope and deliver on an analytical ask and to work iteratively to refine a solution as needed
  • Demonstrated strategic thinker and ability to bring thought leadership and guidance toward the cross functional teams this role partners with
  • Partner with internal and external stakeholders to ensure that behavioral analytics and insights are embedded in decision making

Requirements:

Knowledge/Skills/Abilities:

  • Knowledge of SQL and Python to transform, manipulate and analyze customer attribute data (including transactions, web browsing, inventory) and turn into revenue driving insights
  • Ability to drive analyses that decomposes drivers of business performance across various dimensions:  customer segment, product, selling channel, media channel
  • Ability to concisely explain insights coming from complex data analyses through effective verbal/written communication and compelling data visualizations
  • Experience with Snowflake, AWS, Tableau, Adobe Analytics is a plus
  • Ability to manage multiple projects simultaneously and work autonomously with minimal supervision
  • Bachelor’s degree in a quantitative discipline (Statistics, Applied Mathematics, Economics, etc) or sufficient on the job use of related skills.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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